• Hardware setup and support : Our professionally certified technicians are trained to diagnose and repair any hardware issue. We can set up new hardware, upgrade existing equipment, or fix problems on site, meaning you never have to take your equipment out of the office. You may also choose a plan within your budget from our plans below for maximum protection and faster service.  | Solutions | Starter | Plus | Business | Premium | Our Plans cover all PCs or MACs in the premises !!! | | Mon-Fri | 9 AM - 5 PM | 9 AM - 5 PM | 9 AM - 9 PM | Unlimited | | Regular maintenance | included | included | included | Included | | Virus Removal | included | included | included | Included | | Network Troubleshooting | included | included | included | Included | | OS Reinstallation & Files backup | included | included | included | Included | | Remote Troubleshooting | N/A | N/A | included | Included | | Remote Backup | N/A | N/A | included | Included | | Network Wiring | included | included | included | Included | Power Protection (UPS installation)
| included | included | included | Included | | VOIP Troubleshooting | included | included | included | Included | | Website design & Hosting | included | included | included | Included | | Technicians availability | 12-24 Hours | 1 - 4 Hours | 1Hour | 1 Hour | | Minimum hours required | N/A | 10 | 20 | 50 | | Price per Hour | $ 65.00 | $ 53.00 | $ 50.00 | $ 45.00 | | After 5 PM & Weekends | $ 75.00 | $ 30.00 | $ 30.00 | Included | Monthly (5 Hours) Rollover *
| $ 300.00 | | | |
* Our Monthly plan includes Remote Troubleshooting; unused hours rolls to the next month until a 12-month account anniversary date is reached. Then the hours are reset and the process starts all over again. A log will be maintained at the customer's location to keep track of the hours.
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